Social Entrepreneurs Social Entrepreneurs
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Casual-dining menus reveal emboldening tastes of American public Serving Up Community
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Kit-cooking shops provide help for "new scratch" cooking Read More

German childcare center Kinderinsel provides overnight care for kids Read More

Power brokers network and get pampered at ultraluxe fitness clubs Read More

Social Entrepreneurs
Tackling society's ills while offering consumers feel-good buys

Greed isn't good anymore (if it ever was). Instead, today's more compassionate businesses spike operations with do-good deeds designed to solve social problems found on their doorsteps, across the nation and around the world. This band of social entrepreneurs successfully merges altruism with business principles and, in the process, targets the caring consumer's desire to buy with a cause in mind. Whether devised by consumers, entrepreneurs, companies or nonprofits, social enterprises gladly shoulder the burden of developing creative social remedies rather than relying on sporadic charitable giving and government solutions. Concerned shoppers, in turn, bag goods colored with good intentions that satisfy both their buying and their better-world desires. Across the board, social enterprises also bestow on businesses an unmistakably compassionate halo. Social entrepreneurs build causes into business plans, creating a dual bottom line that brings both a financial and a social ROI. And they run the gamut-from Urban Cookies' gourmet operation, which hires at-risk girls, to the baby wares hawked by Count My Blessings, which funnels funds to hospitals. The United Nations helps Ethiopian artisans gain fair pay through its Taytu luxe accessories, while Hope for Women does the same, but for female artisans in India who craft cards from handmade paper and dried flowers.

Social entrepreneurs raise the business bar by imbuing their products and services with hope for a better world and an appeal to compassionate and legacy-minded consumers. Businesses that give to charities still resonate with consumers. But consumers know companies sometimes say one thing and do another. By founding their businesses on the premise of helping the world's needy, social entrepreneurs trademark the entire operation with trust, honesty and integrity.
Serving Up Community
ISM helps boost Barbados dining by tapping into community feedback.

Using community to foster an exchange of information and to share recommendations, advice and feedback is nothing new. It's just that web-based tools are making the exchange from every corner of the globe easier than ever. While TripAdvisor and even corporate blogs like Starwood's TheLobby.com seem to be getting all the ink, venerable community-based aggregators like Zagat whose restaurant guides continue to assemble local wisdom and parce it out in a digestable fashion so that everyone can benefit. ISM recently developed an innovative partnership with Zagat that brought the model to the island of Barbados and will culminate in the first-ever Zagat's guide to a Caribbean country. Tapping into local residents and frequent visitors, Zagat's has assembled the ensuing inputs and comments on the best dining, attractions and nightlife and will introduce a Best of Barbados guide this fall. By establishing itself as the first Caribbean country worthy of its own Zagat's guide, Barbados is able to solidify its position in the marketplace and the feedback will have the added benefit of benchmarking the service delivery and product quality of local establishments. A perfect example of the community benefiting the community.
Kit-cooking shops provide help for "new scratch" cooking

Consumers are hankering to do some home cooking, but they're more than happy to outsource the prep in order to save time. First, meal prep centers like Dream Dinners let customers assemble dishes to heat later at home. Now we've seen the convenience morph into what we're calling kit shops. Really Cool Foods in New York sells kits for dishes like macaroni and cheese, including precooked pasta, cream sauce, shredded cheese and breadcrumbs. Boulettes Larder in San Francisco's Ferry Building-offering ingredients like compound butters, pie crusts and stocks-enables skilled foodies to put together their own kits of sorts. Meal assembly centers are so popular that there's now a website listing all the choices in the U.S. and Canada (currently 284 companies and 775 locations). Consumers are trying to do more cooking to express love and eat more wholesomely. But they don't have the time or the know-how to do much from scratch. Kit shops let customers have a hand in creating dinner in the comfort of their own kitchens-and the ingredients must be just as premium and pure as if they shopped for each one individually.
German childcare center Kinderinsel provides overnight care for kids

Daycare meets sleepaway camp at Berlin's Kinderinsel. Parents who need childcare for a couple of hours or a couple of weeks can check their kids into "Children's Island." Like a Gymboree with overnight services, Kinderinsel offers classes and activities, supervised free play, party hosting and overnight care. At night, the facility's playrooms are transformed into bedrooms. Kids sleep on mobile beds and get to choose their spots to bed down. Services are available on short notice and to out-of-town visitors. Childcare coverage for two-career households can be a logistical nightmare. Overnight care options can help parents bridge the gaps. Institutional overnight care may sound like a no-brainer, but parental guilt and anxiety is complex and sticky for Americans. Trust will be the key value if parents here are going to be comfortable leaving their kids with caregivers other than family.
Power brokers network and get pampered at ultraluxe fitness clubs

Wine bars. Private dining rooms. Full indoor basketball courts. A new generation of ultraluxe fitness clubs is moving beyond spa amenities into five-star facilities where power brokers network and social-climb. Microsoft execs convene at the exclusive PRO Sports Club in Bellevue, Washington where they can strategize in cushy boardrooms, entertain clients in the gourmet restaurant or reward themselves for a job well done in lushly appointed "relaxation rooms." The Gainey Village Health Club and Spa in Scottsdale, Arizona offers execs seeking a power retreat their own VIP treatment room, complete with cascading 10-ft. waterfalls. Deals still get done on the golf course, but younger power brokers are looking for fresh ways to combine business with pleasure. Upscale fitness clubs fit the bill. Consumers driven by a need for exclusivity in the pursuit of looking good will pay extra to separate themselves from the sweaty hordes.

Thought Starters

"My generation of women was fed a bunch of myths. You can't have it all. You can't have it all at the same time."

--- CNN anchorwoman and boomer Paula Zahn, Every Woman Spring/Summer 06 07/24/2006

Some 35% of executive recruiters who use the Internet to check out prospects say they have eliminated candidates based on what they've found online, up from 26% a year ago.

--- ExecuNet Surveys, Business Week 6.26.06 07/24/2006

"45+ is as open to seduction as any other consumer."

--- Stephen Frost, research director for AARP, Deadline in Depth 5.7.06 07/21/2006

55% of Boomers consider themselves adventurous. 77% consider their own travel experiences more adventurous than those of their parents.

--- AARP.org 10.05 07/20/2006

Burton, the manufacturer/retailer of all things snowboarding, has rolled out a SoHo shop that includes a cold room. The sub-zero temperature vault allows shoppers to test products in actual winter temperatures and includes massive ice blocks carved into benches.

--- TWSBiz.com 6.22.06 07/18/2006

"When I came in, our lowest price on ball caps was $19.95. So I put a $6.95 hat in. They told me you're going to lose money selling a $6.95 cap... we sold almost 60,000 hats. I'm in the marketing business and those boys are wearing my hats."

--- Arturo Moreno, owner of the Los Angeles Angels of Anaheim, The Arizona Republic 6.25.06 07/18/2006

"Seldom do stores court older shoppers, despite the millions they spend each year. But, retailers, you can be sure of one thing: you'll miss them when they're gone."

--- Lynda Gutierrez, PlainVanillaShell content director, in her "Selling The New Old" opinion piece, PlainVanillaShell.com 6.23.06 07/17/2006

"It's every man's dream to hear that beer and pizza can prevent cancer. However, the 17 beers and four large pizzas needed to get enough xanthohumol and lycopene to help prevent prostrate cancer is unfortunately not advised."

--- Dr. Richard N. Atkins, CEO of the National Prostate Cancer Coalition, MSNBC.com 6.13.06

Toyota is promoting its Scion model on Whyville.net, an online community for 8- to 15- year-olds, hoping kids will influence their parents' car purchases and develop Toyota brand loyalty. Ten days after its launch, site visitors used the word Scion 78,000 times in online chats and "purchased" hundreds of virtual Scions.

--- New York Times 6.14.06

"Over time, these games will become able to modify themselves to better "fit" each individual. They will adjust their difficulty on the fly, bring in new content, and create story lines."

--- Will Wright, on the evolution of videogames, Wired.com 4.06 07/21/2006

"Whenever there is extreme sprawl, there is a loss of community life. They live without a Main Street. I challenge anyone to find a sense of community in a strip mall. It may be a place on a map, but it is not a place in anyone's hearts."

--- Douglas E. Morris, author of It's a Sprawl World After All: The Human Costs of Unplanned Growth - And Visions for a Better Future, The Washington Times 6.11.06 07/19/2006

Over 30% of spa visitors are men-up from 24% in 2002. Men represent the fastest growing demographic in the spa industry.

--- Luxury Spa Finder, eastvalleytribune.com 7.11.06 07/19/2006

Stuffing the mattress may be coming back. Some financial advisors are urging clients to prepare for potential disasters by keeping cash-between $500 and $3,000 depending on net worth-at home and in water- and fireproof boxes or safes. And in case ATMs are frozen, make it small bills.

--- BusinessWeek.com 6.16.06 07/20/2006

Oscar performers and presenters collectively owe the IRS $1,250,000 on the gift bags they got at the 2006 Academy Awards ceremony.

--- Mother Jones 5.6.06 07/20/2006

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